Here's an example of a video visit. Video visits allow patients to connect in real time without leaving your home. Your setup may vary somewhat from this Geisinger Hospital video. Patients can use a smartphone, tablet or computer. If you do not have a device to use for a video visit, you and your provider may decide that a telephone call will meet your needs.
Most appointments are "same-day". Prescriptions are sent right to your pharmacy when needed. To request same-day or earlier appointments, please call to see if there is an opening. Is eCare right for you? Convenience and access are among the reasons we are offering more choices. We are implementing and adopting more ways for you to be connected to our services and products online with online visits. Kentucky residents only. A verified (active) email address is required for scheduling and services. We will try to contact you by email initially for scheduling within 24 hours, usually on the day.
Virtual eCare appointments (videoconferencing) address common conditions and illnesses: cold, cough, fever, mental health, diet and weight loss, COVID-19 screening, insect bite, acne, skin rash, minor skin conditions, musculoskeletal aches, sore throat, urinary issues, seasonal allergies, some chronic conditions, refills and more. We also provide referrals.
For a variety of common conditions, available from your mobile device or computer - Meet online with eCare at your convenience! Accepted forms of payment may be cash, check, credit card, and other forms of payment.
| Equipment needs
To have a successful visit, you need:
- Smartphone or tablet with headphones (recommended)
- Laptop or desktop with
Network or data connection to the internet
Speakers or headphones
Microphone
Camera
eCare is not for complex or emergency situations. If your condition is serious or urgent, call your doctor, call 911 or go to the nearest emergency department.
*All charges are non-refundable and cannot be combined with any other discounts. We will try to contact you by email initially for scheduling within 24 hours, usually on the same day. Please provide a verified (active) email. Thank you.
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